At HAIR, the health and well-being of our salons, Artists and guests is always a top priority. We are deeply concerned for everyone who has been impacted by the COVID-19 virus and we sincerely hope that you and your loved ones are staying well at this time.
As always, hygiene standards are of utmost importance to us and we are monitoring current CDC guidelines closely to help ensure that we are taking all necessary precautions to help protect you and our community.
Covid- 19 Update
Thank you for reaching out to us, with the recent update from the government we have entered a lockdown and will be closed until we receive notice that it is safe to reopen.
If you are inquiring about an appointment please note you will be added to the appointment wait list, we will be working through this in order of the date your request is made. Appointment wait times will be much longer than normal as we work through our waitlists. Please email us at email@example.com, or call us at 519-797-1100 and include your first and last name, a telephone number to reach you at and the service(s) you are requesting. Please note we will not be returning voicemails until we have re-opened.
If you have a future booked appointment we will be honouring these appointments, but you may find slight changes to timing as we implement new mandatory heightened sanitation protocols. If a change is to occur we will contact you directly.
If you would like to order products or a New Growth colour kit please email us at firstname.lastname@example.org
We will reach out to schedule a pick up time. Color must be applied within 2 hours of receiving the custom kit for optimal results.
***Please note colour kits are for current clients with existing formulas, who receive on scalp colour (not highlights) and are designed to maintain the colour you love with consistent results until we can see you in the salon.
We kindly ask that everyone has patience with us as we navigate through our new normal.
Thank you for supporting an independently owned and operated local business.
Our team is incredibly grateful for your business.
Policy and Procedures
Please note appointment wait times will be longer than normal as we navigate our extensive waitlist.
Upon arriving for your scheduled appointment:
Our doors will be locked.
Please wait in your car or outside the front of the salon, we are limited to the number of guests permitted in the salon. Your stylist will come out, or text you when it is safe for you to enter, before entering your stylist will do a covid-19 wellness check. For everyone's safety please answer the questions honestly and truthfully.
Due to limits on the number of guests permitted in our space please arrive for your appointment alone. Unless a caregiver is required. This includes family units with multiple appointments. Everyone is required to wear a mask.
There will be hand sanitizer at the front door and at every station. Please use them upon entering and before beginning your appointment. If you need to alter your mask, we ask that you hand sanitize after. Alternatively, you can wash your hands in the washroom.
Masks are mandatory to enter the salon.
Masks must be worn for the entire duration of your appointment. We will also be wearing PPE to ensure everyone’s safety. Please bring a mask that goes behind your ears. As we will not be able to complete your service if your mask ties behind your head. If you do not have a mask, we have disposable masks available at our cost of $2.00.
Please note masks must fully cover your mouth and nose for the duration of your visit.
Please note we require 24 hours notice for cancellations. Failure to provide notice will result in a 50% charge of service to be performed. Simply not showing up will result in a 100% charge of the total scheduled service. Due to the demand for appointments, this policy will be fully enforced and must be paid prior to any future appointments being completed or scheduled.
If you are sick. experiencing any covid-19 symptoms, have been around anyone with a confirmed or suspected case of covid 19, or are generally feeling unwell, please stay home. We will reschedule your appointment. This keeps everyone safe and healthy!
Symptoms of COVID-19 can vary from person to person. Symptoms may also vary in different age groups. Some of the more commonly reported symptoms include:
new or worsening cough
shortness of breath or difficulty breathing
temperature equal to or over 38°C
fatigue or weakness
muscle or body aches
new loss of smell or taste
gastrointestinal symptoms (abdominal pain, diarrhea, vomiting)
feeling very unwell
Children have been more commonly reported to have abdominal symptoms, and skin changes or rashes.
In severe cases, infection can lead to death.
Symptoms may take up to 14 days to appear after exposure to COVID-19.
Recent evidence indicates that the virus can be transmitted to others from someone who is infected but not showing symptoms. This includes people who:
have not yet developed symptoms (pre-symptomatic)
never develop symptoms (asymptomatic)
If you are experiencing any of these symptoms please contact your local public health authority. Ontario Telehealth - 1-866-797-0000
If you are looking to change, add or alter your appointment please do so before you are in the chair. We do not want you to be disappointed. We will not be able to make changes on the fly due to appointment timing and availability.
We kindly ask you the bring the bare minimums with you to your appointment, this includes one personal item, car keys and a payment method.
As per public health guidelines we are currently not offering any services on your face, including beard trims and facial waxing.
At this time, we are not able to offer any walk in services. If you do not have an appointment, please call and schedule an appointment (519) 797-1100.
We will temporarily be suspending Aveda rituals, magazines, beverage services, use of our iPad and charging cords, as well as toys for children.
We have WIFI you are welcome to use on your personal device.
Online bookings will not be available until further notice.
Please call us and we will get your purchase ready for you. You can pay over the phone and we will bring your sanitized purchase to you outside. If you need to use debit you are required to wear a mask to enter the salon.
We ask that you do not touch the retail shelves or product, one of our staff members would be happy to assist you.
We know your hair is important to you, it is important to us too! We appreciate your patience and understanding as we work hard to get you scheduled in!
We can not wait to see you in our space, get caught up and get our hands in your hair we really have missed you!
To everyone for your support and continued loyalty to my small business, I am forever grateful for everyone's kindness and support during this time.
The outpouring of appointment requests has been wonderfully overwhelming, we are thrilled to be of service to Saugeen shores and look forward to many more years of service.
From our team to you, welcome back!