At HAIR, the health and well-being of our salons, Artists and guests is always a top priority. We sincerely hope that you and your loved ones are staying well at this time.
As always, hygiene standards are of utmost importance to us and we are monitoring current CDC guidelines closely to help ensure that we are taking all necessary precautions to help protect you and our community.
Covid- 19 Update
If you are inquiring about an appointment please note appointment wait times will be much longer than normal as we work through our waitlists. Please email us at info@hairsouthampton.com, or call us at 519-797-1100 and include your first and last name, a telephone number to reach you at and the service(s) you are requesting.
Thank you for supporting an independently owned and locally operated business.
Our team is incredibly grateful for your business.
Policy and Procedures
Please note appointment wait times will be longer than normal as we navigate our extensive waitlist.
Upon arriving for your scheduled appointment:
There will be hand sanitizer at the front door and at every station. Please use them upon entering and before beginning your appointment. If you need to alter your mask, we ask that you hand sanitize after. Alternatively, you can wash your hands in the washroom.
Cancelation policy:
Please note we require 24 hours notice for cancellations. Failure to provide notice will result in a 50% charge of service to be performed. Simply not showing up will result in a 100% charge of the total scheduled service. Due to the demand for appointments, this policy will be fully enforced and must be paid prior to any future appointments being completed or scheduled.
If you are sick. experiencing any covid-19 symptoms, have been around anyone with a confirmed or suspected case of covid 19, or are generally feeling unwell, please stay home. We will reschedule your appointment. This keeps everyone safe and healthy!
Symptoms of COVID-19 can vary from person to person. Symptoms may also vary in different age groups. Some of the more commonly reported symptoms include:
-
fever and or chills
-
new or unexplained cough
-
shortness of breath
-
sore throat
-
difficulty swallowing
-
decrease or lose of sense of smell or taste
-
pink eye
-
new or unexplained runny nose/congestion
-
headache
-
digestive issues like nausea, vomiting, diarrhea
-
muscle aches/joint pain
-
new or unexplained fatigue
Children have been more commonly reported to have abdominal symptoms, and skin changes or rashes.
In severe cases, infection can lead to death.
Symptoms may take up to 14 days to appear after exposure to COVID-19.
Recent evidence indicates that the virus can be transmitted to others from someone who is infected but not showing symptoms. This includes people who:
-
have not yet developed symptoms (pre-symptomatic)
-
never develop symptoms (asymptomatic)
If you are experiencing any of these symptoms please contact your local public health authority. Ontario Telehealth - 1-866-797-0000
Accurate appointments:
If you are looking to change, add or alter your appointment please do so before you are in the chair. We do not want you to be disappointed. We will not be able to make changes on the fly due to appointment timing and availability.
We kindly ask you the bring the bare minimums with you to your appointment, this includes one personal item, car keys and a payment method.
As per public health guidelines we are currently not offering any services on your face, including beard trims and facial waxing.
At this time, we are not able to offer any walk in services. If you do not have an appointment, please call and schedule an appointment (519) 797-1100.
We will temporarily be suspending Aveda rituals, magazines, beverage services, use of our iPad and charging cords, as well as toys for children.
We have WIFI you are welcome to use on your personal device.
Retail:
We ask that you do not touch the retail shelves or product, one of our staff members would be happy to assist you.
We know your hair is important to you, it is important to us too! We appreciate your patience and understanding as we work hard to get you scheduled in!
We can not wait to see you in our space, get caught up and get our hands in your hair we really have missed you!
THANK YOU
To everyone for your support and continued loyalty to my small business, I am forever grateful for everyone's kindness and support during this time.
The outpouring of appointment requests has been wonderfully overwhelming, we are thrilled to be of service to Saugeen shores and look forward to many more years of service.
From our team to you, welcome back!